
Good Customer Service Is About Listening, Not Broadcasting
October 24, 2011
Say you have comment cards in your restaurant. People sparsely write on them, but most of the comments written are […]
Say you have comment cards in your restaurant. People sparsely write on them, but most of the comments written are […]
Let me get this out of the way: I don’t like e-mail. And this is coming from someone that might […]